RESPONSIBLE GAMING

tbjeee Responsible Gaming Commitment

Play for fun, not for problems — tbjeee is always by your side to ensure safe gaming.

Our Promise

Why Responsible Gaming Matters

tbjeee believes that gaming should be purely for entertainment — an exciting experience that enhances your quality of life rather than harming it. We are committed to creating a safe, transparent, and responsible gaming environment for every player in Bangladesh.

When online gaming goes out of control, it can cause financial, psychological, and family problems. That is why responsible gaming is not just a policy for us — it is part of our core values. We want to make sure that every moment at tbjeee remains enjoyable.

On this page you will learn how to practice responsible gaming, which signs may indicate a problem, and where to reach out if you need help.

21+

For ages 21 and above only

Age Limit

21+ Age Restriction

tbjeee is open to individuals aged 21 and above only. Protecting minors from gaming is our highest priority. We follow a strict age verification process at registration.

If you are aware of a minor using this platform, please contact our 24/7 live chat or email [email protected] immediately. We will take action without delay.

  • Age verification is mandatory at registration
  • Account immediately suspended if a minor is suspected
  • Parental control tools are available
Protection Tools

Our tools for your safety

tbjeee provides several important tools to keep you in control of your play.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits so you do not spend beyond your means. Once a limit is set, it takes effect immediately.

Time-Out Feature

If you want to take a break, choose a time-out from 24 hours up to 30 days. During this period, logging in to your account will be completely blocked.

Self-Exclusion

If you feel you need a long-term break from gaming, apply to close your account for 6 months, 1 year, or permanently.

Spending History Review

View your complete transaction history from your account at any time. Track your own spending and make decisions as needed.

24/7 Support Team

If you have any concerns about gaming, contact our live chat support team in Bengali. We are always by your side.

Account Verification & Security

Your account is protected with SSL encryption and multi-layer security. Use a strong password and do not share your account with anyone.

Warning Signs

Recognize the signs of a gaming problem

When gaming goes beyond entertainment and becomes a problem, certain specific signs appear. If you notice these signs in yourself or someone you know, be alert.

If even one of the signs below applies to you, do not delay — contact our support team or use the time-out or self-exclusion feature.

Repeatedly gaming to recover lost money and trying to make up for losses.

Spending beyond your means and putting money into gaming instead of paying bills or covering family expenses.

Wanting to cut down or stop gaming but being unable to stop yourself.

Hiding your gaming from family or friends and lying about it.

Prioritizing gaming while neglecting work, studies, or family responsibilities.

Feeling restless, anxious, or irritable when not gaming.

Taking loans or borrowing money from others for gaming.

Detailed Guidelines

Keep yourself safe with these steps

Deposit Control

Set a Budget

Decide how much you will spend before you start gaming. The minimum deposit at tbjeee is ৳100. Set a deposit limit and stay within it.

Time Management

Limit Your Playing Time

Decide how long you will play each day. Take breaks between long sessions. Use the time-out feature to stop yourself automatically.

Reality Check

Manage Your Expectations of Winning

Gaming is a form of entertainment, not a source of income. There is no guarantee of winning in any round. You should never play to try to recover what you have lost.

Support Network

Let Your Family Know

Talk openly with family and friends about your gaming habits. They can be your best support and help you make the right decisions when needed.

Self-Exclusion

Self-Exclusion — the strongest protection

If you feel that gaming is having a negative impact on your life and you need a long break, self-exclusion is the most effective step.

For self-exclusion at tbjeee, contact our 24/7 live chat support or email us at [email protected]. We will arrange to close your account within 24 hours.

  • Choose a 6-month, 1-year, or permanent exclusion
  • Promotional emails will be stopped during the exclusion period
  • A cooling-off period will apply before reactivation after the exclusion ends
  • After a permanent exclusion, the account cannot be reopened

Steps to Get Support

1

Contact us via live chat or email us at [email protected].

2

Let us know your preferred self-exclusion duration.

3

Our team will suspend the account after confirmation.

4

An exclusion confirmation email will be sent to you.

Healthy Gaming Tips

Build responsible gaming habits

Play Only for Entertainment

Do not think of gaming as a source of income. It is a leisure activity — just like watching a film or playing sports.

Accept Your Losses

Accept what you have lost within your budget as the cost of entertainment. Do not place more bets to try to recover losses.

Pay Attention to Your Mental State

Do not game when you are under stress, feeling down, or tired. It is best to make decisions with a clear head.

Take Regular Breaks

Take a break every hour. Spend time with family and friends. Gaming should be a small part of your life.

Only Spend Spare Money

Only spend on gaming what is left after covering living expenses, bills, and savings.

Be Transparent with Your Family

Do not hide your gaming activity. If family members know, they can help you stay within healthy limits.

tbjeee's Responsible Gaming Commitment

We believe that creating a safe gaming environment is not just our responsibility — it is our pride. Find answers to more questions on our FAQ page or contact us directly.

Frequently Asked Questions

Common questions about responsible play

Log in to your account and set a deposit limit from the "Account Settings" section. You can set limits on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. Lowering a limit is instant, but increasing it requires a 48-hour waiting period. For further assistance, contact our 24/7 live chat.

For temporary self-exclusion (6 months or 1 year), you may apply to reactivate your account after the period ends and a cooling-off period has passed. However, permanent self-exclusion cannot be reversed and your account cannot be reactivated. Any attempt to open a new account during an exclusion period will also result in that account being closed.

The time-out feature lets you take a break from gaming for a set period ranging from 24 hours to 30 days. During this time, logging in to your account is completely blocked and promotional messages are paused. The time-out cannot be cancelled before it expires. It can be activated easily through live chat.

tbjeee's 24/7 live chat support team is always ready to help you in Bengali. You can also email [email protected] for a prompt response. Our team will genuinely assist with self-exclusion, time-out, or any other support you need. Acknowledging a problem and seeking help is the most courageous step you can take.

If a family member has a gaming problem, start by speaking with them directly and with empathy. Encourage them to use tbjeee's self-exclusion or time-out options. You can also contact our support team and we will offer guidance. Remember, taking the right steps at the right time can significantly improve the situation.

No. tbjeee is for people aged 21 and above only. Age is verified at registration and identity documents may be requested in cases of doubt. Protecting minors is our highest priority. If you are aware of a minor using this platform, please notify us immediately at [email protected].
Explore More

Enjoy tbjeee responsibly

Explore our world of entertainment gaming while staying within safe limits.